February 2017 - Apache Fit

HOLD POLICY

As stated in your Apache Fit Membership Agreement, you have the option to put your automatically recurring monthly membership on hold. (Pre-paid memberships we have sold expire based on the specified pre-paid period regardless of usage and cannot be put on hold). Before submitting your Membership Hold Request, please read the following points carefully. By submitting the form below you are confirming that you have read and understand that: Membership hold requests must be submitted no less than (7) seven business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. A member in good standing may place membership on hold only after the initial two month term of membership. Membership hold requests are limited to one (maximum of 3 months) time per calendar year. The AutoPay on the membership file must be confirmed and active. Membership billing automatically resumes after the requested hold date unless a member writes to release the hold early. Use of the gym or its facilities during the “Hold” period will result in the membership being reactivated immediately; and member’s regular monthly membership charges will be assessed. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change). Please note: This policy applies to ALL memberships.

CANCELLATION POLICY

We’re very sorry to see you go! If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change. If you are traveling for an extended period of time or injured and would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request on our website. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Note that if you have a scheduled renewal payment within this 30-day period, the payment will be processed as scheduled. All payments are non-refundable. Cancellation of membership prior to the expiration of any specified commitment period requires a 30 day notice prior to billing date. Cancelation of membership prior to expiration of a specified commitment period requires a termination fee equivalent to the balance owed for your time with an active membership (i.e. if the difference between a 6 month agreement and month to month agreement is $20/month and the 6 month agreement is terminated early, the balance for all active months is owed upon cancelation.)